 Snuggle
Inns:
Booking Deposit: 25% of full rental is required
to book reservations. This fee is refundable, except for $15
processing charge IF you contact us by email or in writing AT LEAST 21
days prior to arrival that you need to cancel. However,
note that balance
of amount due must be paid within 21 days of scheduled arrival, or
booking can be cancelled by us, with no refund of original deposit.
If you paid your deposit by credit card, and you do not request to
pay balance due with check, you agree we should charge your credit
card the balance due 21 days prior to arrival.
Change of Dates: You can change
the dates of stay up to 21 days prior to arrival, with an extra
$15 Change Fee added per each Snuggle Inn reserved. Change date
must be for the same calendar year and is subject to available Snuggle
Inns. Change request must be received in writing at least
21 days prior to arrival: email preferred. There is no guarantee
that the same Snuggle Inn will be available for your changed reservation
dates. Group reservations of 3 or more Snuggle Inns can not be
changed. Therefore, if you want the flexibility to change your
dates of stay, make reservations for each Snuggle Inn individually.
RV sites:
Booking Deposit: 100% paid in full to book reservation.
If you need to cancel the dates, we will accept cancellations up to 21
days prior to arrival if you notify us in WRITING, providing the
original reservation confirmation #. $15 process fee applies.
Change of Dates: up to 21 days prior to arrival, we will allow change of
dates, with a $15 change fee added. One change allowed only per
reservation. Change request must be received in writing at
least 21 days prior to arrival: email preferred. Change date
must be for the same calendar year and is subject to available sites.
There is no guarantee that the same site will be available for your
changed reservation dates. Email the office to request a date
change. You must have a specific stated date for the change, as we
do not hold "credits" or open-ended reservations. Group
reservations of 3 or more RV sites can not be changed. Therefore,
if you want the flexibility to change your dates of stay, make
reservations for each RV site individually.
Guest Docks: We do not accept reservations for
overnight guest docking using our online reservation system, unless you
are ADDING dock space to an RV site or Snuggle Inn reservation. If
you would like to reserve overnight guest docking, please call the
office at 916-775-1455 to make arrangements. ( or email to office
"at" snugharbor.net) If you are representing a group of boaters or a
Yacht Club, please note that our open dock space on Steamboat Slough
does NOT have access to power, but our guest docks on Snug Cove has 30
AMP marine outlets.
Processing reservation requests: For all advance
reservations, we send out a confirmation form either by email or
smail (snail-mail). Once received, please review reservation
form carefully to make sure it complies with your requests, and
notify us immediately if there is any mistake. Only the number of
persons you stated in your reservation request will be allowed
onsite at the rate of the original reservation. Last minute
additions cost more, so plan ahead! Adding to days of stay processed at no charge. We
reserve the right to refuse to allow additional persons, vehicles or vessels to
the reservation if it could cause there to be to many persons onsite associated with
the Snuggle Inn or RV reservation, or if it would cause problems with dock use
or other reservations.
*No extra visitors or guests allowed except by pre-arrangement, and subject to the RV site or Snuggle Inn Occupancy limits
We charge additional fees for extra persons
coming on site, extra vehicles, use of boat launch, use of dock space.
Why do we charge if you have guests for
just a day or few hours? ... Our maintenance costs are
directly related to the number of persons who use our facility. We have a
water filtration system, septic systems, bathrooms, garbage collection fees and
utilities that increase directly proportional to use by people. Since your
guests will be using the facilities, their costs need to be covered.
Would you go to the movies and pay for 4 tickets and expect to bring in 8 people
on the 4 tickets? Most likely not. Same concept applies here, even
for kids. If you haven't
told us you expect guests, and cover the costs for those guests, we must assume
they weren't expected, and we will apply standard park policy to unscheduled,
last minute, or
uninvited guests. Note that last minute additions to reservations cost
substantially more than just planning ahead!
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