1.  VISITORS: When CONFIRMING reservations, You agree to state the total number of people who will be coming on site with you or to visit you.  "People" means any adults and children of any age.  If you also expect guests to boat-in or come by, these persons need reservations as well.  Ask them to contact us separately or include them in your reservation request.  You may be asked to list the names of the persons included in your reservation prior to arrival, or when checking in.  You agree that no extra visitors or guests will be allowed, except by pre-arrangement and pre-payment, and subject to the RV site or Snuggle Inn Occupancy limits as posted on our web site.

2.  PETS:   Pets are allowed in the RV and a few select Snuggle Inns., for an extra fee.  You agree you will keep your pets on lease at all times, except when with your pet in your boat or in the water, and you agree to not leave your pet unattended at your site.  If you have reserved a Snuggle Inn that does not allow pets, you agree you will not bring a pet on site.  In this case, keeping a pet on the porch or in your car is a violation. When making a reservation using the online system, it may not show anything available if you put a number other than "0" in the pet box.  We suggest you note in the comments section about the pets instead.

3.  SMOKING & DRUGS PROHIBITED AT SNUG HARBOR: No smoking allowed in any Snuggle Inn.    Please respect the rights of others to be in a smoke-free environment.  No illegal drugs or substances allowed on site at any time.  We reserve the right to have anyone arrested or removed off site who is found to have illegal substances on site.  We are a family-oriented park, and this is no place for illegal substances!  Please respect the rights of others to be in a drug-free environment.

4.  SNUGGLE INN RESERVATIONS: *25% of full rental, or first night, which ever is greater, is required to book reservations.  This fee is NON-REFUNDABLE.   Balance of amount due must be paid within 21 days of scheduled arrival.  If you are paying by credit card, you authorize us to charge the balance of the amount due 21 days prior to arrival unless you've sent a check for the balance due.  Note that 2, 3 or 4 night minimum stays apply, especially during our Prime Time of May 15 to September 15 annually.  Full Cancellation details

5.  RV SITE RESERVATIONS:  for all RV site reservations 100% of site reservation fees is required to book it.  No refunds, and no exchanges of dates allowed.  See Full Cancellation details.  If you are not sure of the dates you want to visit us, we suggest you wait until closer to the time you want to visit and then make the booking.  We almost always have some space available during non-prime time dates, so come on in!  But during Prime Time you should reserve well in advance.    Exceptions to no refunds & no changes policy:  NONE!

*We will only accept RV site requests of 5 days or more for following year advance Prime time dates (May 15 to Sept 15), or for shorter stays if reserving the RV site along with a Snuggle Inn reservation.  This restriction is removed April of each year.
 
6. Exceptions to Snuggle Inn cancellation policy:  If you have a life-threatening verifiable medical emergency, and you contact us at least 5 days prior to your arrival, we will rebook your reservation for other dates you specify when you call us about the change due to emergency, as long as the new dates are within the same calendar year and are during non-prime time dates. There will be a $15 processing charge for this change.  Only the person who made the original reservation, or his or her legal representative, can request the change.

7.  OVERNIGHT GUEST DOCKS: For overnight on-board guest docks, please call the office in advance to confirm availability.  While you can use the online reservation system for on-board overnight guest dock reservations, its best to confirm your vessel needs (power, draft, length) which the online system is not capable of doing.

8.  ALL RESERVATIONS:  For advance reservations, we send out a confirmation form by email or snail mail.  Please review reservation form carefully to make sure it complies with your dates, sites, cabins and # of people included.  Please notify us immediately if there is any mistake.   Once reservation details have been confirmed, booked, and a confirmation form has been mailed out, changes to reservation, such as # of people expected, adding boats or vehicles, etc. may incur a $15 processing charge, to help defray the extra staff costs associated with accommodating your change requests.  Adding to days of stay processed at no charge.  We reserve the option to decline to add extra persons, vehicles or boats to any reservation.

9.  Extra info:  When filling in the online reservation form, you will be able to specify in the forms your RV type and size, to verify that it fits the site you're reserving.  You also need to state in the comments section if you plan to bring any pets. 

10.  Initial Charges:  We usually add the extra charges that may apply when you arrive.  This would include boat launch, dock use, extra vehicles, extra dock space, pets, etc.  Please remember that the online system only calculates the basic site or unit costs and does not account for the extras as noted above.

11.  Dock space charges:  Use of dock space for PWC or ski boats or staying onboard will be at additional charge.  However, if you only plan to fish off the docks, there are designated fishing dock areas for your use that will be nearby, but not in front of the site you are renting, most likely.  No extra charge for fishing dock use.  Make SURE to note on the reservation form if you want dock space to tie off a ski boat or PWC, or you will not be assigned any space.

Note that by using the online reservation system, you are REQUESTING a reservation.  You must wait for us to respond and confirm your request. 

A few Frequently Asked Questions:

Why do we have this no-refunds cancellation policy for the RV sites?...We've created this policy to make sure those calling for reservations are serious about visiting us.  We're a small private resort with very special waterfront accommodations that are in high demand, particularly summer season.  We found that if there was no cancellation fee, some visitors booked many days and week ends a year in advance, and did not call to cancel if they weren't coming, so others who were told "no" could have been here, and the park lost revenue.  In addition, the processing costs of making and changing reservations has greatly increased, and most reservations are done by credit card.  We are charged by our banker for processing the original charge and again if there is a refund...so we definitely loose funds each time someone changes their mind.  We had to make a choice between increasing our rates to cover the costs of processing, or keeping the same rates and changing the policy to allow for no refunds, to avoid the extra processing costs.
 

Why do we charge if you have guests for just a day or few hours? ... Our maintenance costs are directly related to the number of persons who use our facility.  We have a water filtration system, septic systems, bathrooms, garbage collection fees and utilities that increase directly proportional to use by people.  Since your guests will be using the facilities, their costs need to be covered.    Would you go to the movies and pay for 4 tickets and expect to bring in 8 people on the 4 tickets?  Most likely not.  Same concept applies here, even for kids.   If you haven't told us you expect guests, and cover the costs for those guests, we must assume they weren't expected, and we will apply standard park policy to unscheduled or uninvited guests.  Anyone visiting the resort for more than 30 minutes will be asked to leave the facility and/or the person who rented the RV site, guest dock or Snuggle Inn will be charged the posted rates in the office.

Why do we have 3 or 4-day minimum stay for advance reservations? ... In order to reduce extra traffic along Snug Harbor Drive and reduce the wear & tear associated with people coming & going at the resort, we encourage our patrons to come here for longer vacation periods rather than just week ends.  We have patrons that come from San Diego, Oregon, Arizona, Nevada, as well as those from Central Valley and Central Coast areas of California.  We want to give everyone a chance to plan the longer stays at our prime waterfront sites and cabins.  In April of each year, we remove the 4-day reservation minimums so that people can make reservations for just week end stays.  If you want just a 2-day reservation, please check the availability starting in April 2004.